What to Do in an Urgent Situation With a Student

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Urgent situations might include a student expressing thoughts verbally or in writing that raise your level of concern; or engaging in troublesome behavior, e.g. excessive rage, incoherent thoughts, and/or threats of harm to self or others.

In these kind of emergency situations, we suggest you:

  • Provide a quiet and safe place for the student
  • Contact another staff or faculty person to be involved
  • Maintain a calm and supportive attitude
  • Do not leave the individual alone

Then make arrangements for immediate assistance by contacting one or more of the following four resources:

For 24 hr. assistance:

  • Dept. of Public Safety 763.1131
  • Emergency Services 996.4747
    (U of M Hospital)

During Regular Business Hours: 8:00-5:00 M-F

  • Dean of Students Office  764.7420

Counseling and Psychological Services (CAPS)  Mon-Thurs 8-6: Fri 8-5