U-M Counseling and Psychological Services

Crisis Services

Urgent Walk-In Services

Our urgent/crisis services are available for those students who are in crisis or have an urgent need to be seen by our counselor on duty. Counselor on Duty is available:

Fall/Winter Semester:

  • Monday, Wednesday, Thursday: 10am-6:00pm
  • Tuesday: 12pm-6:00pm
  • Fridays: 11am-4:00pm

Spring/Summer Semester:

  • Monday-Friday: 10am-4pm

You will need to come to CAPS,  fill out the Welcome to CAPS form and check the box next to "Do you need to be seen today?" and complete the computer intake forms.  If you are experiencing a great deal of stress we'll ask you to complete some brief basic information and then you'll be able to see a counselor as soon as possible.

Examples of reasons to see the "Counselor on Duty" include:

  • If you are not feeling safe
  • If someone close to you has died recently
  • If you have a difficult decision to make in the next 2-3 days
  • If you have been sexually assaulted within the past 72 hours
  • If you have been experiencing a lot of stress for a long time and feel like you really must speak with someone today

Sexual Assault Services

CAPS offers professional crisis and on-going counseling for survivors. If you, or someone you know, has been sexually assaulted in the past 72 hours, we encourage you to speak with our counselor on duty to get important safety and medical information. Also, please note the Sexual Assault Prevention and Awareness Center's (SAPAC) 24-hour crisis line, and SAPAC's website.

Crisis Response Team

The CAPS office houses a Crisis Response Team that focuses on the mental health needs of students and offers guidance to staff and faculty in times of crisis or trauma. The multi-disciplinary team approach to campus responses is based on Critical Incident Stress Management theory, best-practice standards, and experience. Interventions are tailored to meet the needs of students.