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U-M Counseling and Psychological Services

Crisis Services

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If you are in a crisis or have an urgent need to be seen, our Counselor on Duty can meet with you between 10AM-6PM Monday-Thursday or 10AM-4PM on Friday during the Fall and WInter semsters.

During Spring/Summer our Counselor on Duty can meet with you between 10AM-4PM Monday-Friday. 

You will need to come to CAPS,  fill out the Welcome to CAPS form and check the box next to "Do you need to be seen today?" and complete the computer intake forms.  If you are experiencing a great deal of stress we'll ask you to complete some brief basic information and then you'll be able to see a counselor right away.

Examples of reasons to see the "Counselor on Duty" include:

  • If you are not feeling safe
  • If someone close to you has died recently
  • If you have a difficult decision to make in the next 2-3 days
  • If you have been sexually assaulted within the past 72 hours
  • If you have been experiencing a lot of stress for a long time and feel like you really must speak with someone today

Urgent Walk-In Services

If you are facing a personal crisis or urgent situation, we encourage you to take advantage of our urgent services. We have staff available (called 'counselor on duty') for telephone calls (764.8312) or walk-in services from 10-6 Mon-Thurs and 10-4 on Fri. (Fall and WI). 10-4 Mon-Fri (Sp/Summer). Just give us a call, or come in and tell the receptionist you'd like to request to be seen the same day, and we'll take it from there.

Sexual Assault Services

CAPS offers professional crisis and on-going counseling for survivors. If you, or someone you know, has been sexually assaulted in the past 72 hours, we encourage you to speak with our counselor on duty (see 'urgent walk-in services') immediately to get important safety and medical information. Also, please note the Sexual Assault Prevention and Awareness Center's (SAPAC) 24-hour crisis line, and SAPAC's website.

Crisis Response Team

The CAPS office houses a Crisis Response Team that focuses on the mental health needs of students and offers guidance to staff and faculty in times of crisis or trauma. The multi-disciplinary team approach to campus responses is based on Critical Incident Stress Management theory, best-practice standards, and experience. Interventions are tailored to meet the needs of students.

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